iRewards
Full-serviced
CRM & Loyalty Platform
Everything you need to generate demand, build long-life customer relationship and drive direct booking
LOCATE
ENGAGE
TRANSACT
REWARD
ANALYSE
DATA COLLECTION
DATAMINE
Powerful mining integrated to multiple touch point
creating a single database.
ACTIONABLE
IREWARD 360
Giving you a 360 degree view of your guest profile.
A holistic guest profile record that captures guest data from PMS, Social media and Loyalty Marketing platform to understand what your guest needs and wants and apply those guest insights to deliver personalized service.
INSIGHTS
CRM
DATA SEGMENTATION
A detailed customer profiling with versatile tools to filter and group your customers and (re) target them with highly personalized email, mobile app or social media campaign.
Campaign Management
GHS
iRewards
CUSTOMER JOURNEY COMMUNICATION
Allowing you to engage with your guests throughout their journey from their search of where to stay, before they arrive, during stay and post departure.
EXPLORE
POST DEPARTURE
WELCOME
BACK
PRE-ARRIVAL
STAY
Loyalty Management
Powerful points issuance and redemption catalog
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Membership tier
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Points issuance (Basic to advance business rule)
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Voucher Redemption Catalog (Room, F&B and shopping)
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Booking Engine point redemption
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Cash + Points
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Reward history
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Point transfer
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Purchase points
iRewards
iRewards
GHS
