CRM & Loyalty Platform
Everything you need to generate demand, build long-life customer relationship and drive direct booking
Powerful mining integrated to multiple touch point
creating a single database.
Giving you a 360 degree view of your guest profile.
A holistic guest profile record that captures guest data from PMS, Social media and Loyalty Marketing platform to understand what your guest needs and wants and apply those guest insights to deliver personalized service.
A detailed customer profiling with versatile tools to filter and group your customers and (re) target them with highly personalized email, mobile app or social media campaign.
CUSTOMER JOURNEY COMMUNICATION
Allowing you to engage with your guests throughout their journey from their search of where to stay, before they arrive, during stay and post departure.
Powerful points issuance and redemption catalog
Points issuance (Basic to advance business rule)
Voucher Redemption Catalog (Room, F&B and shopping)
Booking Engine point redemption
Cash + Points